Use Coupon Code " Welcome5 "at Checkout for 5% Discount on order above ₹1999
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
While companies strive for accuracy, there might be slight differences due to lighting, screen settings, or image enhancements. Reading the product description can help clarify these details.
Where can I view my sales receipt?
You can view your sales receipt in the confirmation email sent to you after your purchase. If you can't find the email, check your spam or junk folder. Additionally, our store allow you to access your sales receipt by logging into your account on their website and navigating to the "Order History" or "Purchase History" section. If you're still having trouble locating it, contact customer support for further assistance.
How can I return an item?
To return an item, follow these steps:
Check the Return Policy: Review the store’s return policy to ensure your item is eligible for return, including the return window and condition requirements.
Initiate the Return: Log in to your account on the store's website and go to the "Order History" or "Purchase History" section. Select the item you wish to return and follow the prompts to initiate the return process.
Prepare the Package: Pack the item securely in its original packaging, including all accessories, tags, and manuals. Attach the return label provided by the store, if applicable.
Ship the Item: Drop off the package at the designated shipping carrier or schedule a pickup if offered by the store.
Track Your Return: Keep an eye on the tracking information to ensure the package is delivered back to the store.
Receive Refund or Exchange: Once the store receives and processes your return, you’ll be notified about your refund or exchange status.
If you have any issues or need further assistance, contact the store's customer service.
Will you restock items indicated as “out of stock?”
If an item is indicated as out of stock, we may restock it depending on availability and demand. We recommend checking the product page regularly for updates or signing up for restock notifications if that option is available. Additionally, you can contact our customer support team for more information on the expected restock date.
Where can I ship my order?
You can ship your order to any valid address within the regions we deliver to. During checkout, you'll be able to enter your shipping address, and our system will confirm if delivery is available to that location. If you have any concerns about specific shipping destinations, please feel free to contact our customer support team for further assistance.